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Frequently Asked Questions
Find answers to the most common questions about our services and app.
How does WatanPay work?
WatanPay makes it easy for Afghans abroad to instantly send mobile top-ups to their families in Afghanistan. Users start by entering their mobile number and verifying it with an OTP. Next, they provide their name, last name, and email to complete registration. Once logged in, users enter the recipient’s mobile number, select a top-up amount, add their card details, and proceed with the payment. The transaction is completed instantly, and the recipient in Afghanistan receives the credit immediately.
What languages does WatanPay support?
Our app supports English, Dari, and Pashto, ensuring a user-friendly experience for everyone, regardless of their preferred language.
Is my payment information secure?
Absolutely! WatanPay prioritizes security, utilizing advanced encryption to protect your payment information during transactions.
Can I use WatanPay globally?
Yes, WatanPay is accessible online from anywhere in the world, allowing you to connect with your family and friends in Afghanistan no matter where you are.
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